1 - How can I get Punt Roma catalogue? If you have Punt Roma Customer card, you will receive it at home. It is also available in any Punt Roma shop or you can visit our web site.
2 - Is it possible to buy our products online? No, it is not. 3 - How could I know if a garment is available in a Punt Roma shop? You can address any Punt Roma store. 4 - What sizes can we find in Punt Roma shops? Sizes from 40 to 54. 5 - Where are Punt Roma shops located? This information is available in “Shops Directory” section of our web page 6 - Is a new shop going to be opened in my city? This information is available in “Next Openings” section of our web page 7 - How can I get Punt Roma Customer card? It is available in all Punt Roma establishments.
8 - I have changed my address and I still want to receive Punt Roma information at home, how should I communicate this? You can send an e-mail to clientes@puntroma.com , through our web page or calling our Customer service department. 9 - Is Punt Roma Customer Card a credit card? No, it is not. 10 - Are there Punt Roma credit cards? No there are not. 11 - What is Punt Roma policy regarding changes or refunds? It is essential to present the purchase receipt. You can change by any other Punt Roma item or by means of a voucher with no expiry date. 12 - For garments or vouchers purchased in Canary Islands shops, is it possible to change or use them in any other Punt Roma shops , or vice versa? No it is not. 13 - Is it possible to make changes or refunds in any Punt Roma shop? Yes, it is possible as long as they are made in The Peninsula, Balearic Islands and Portugal. And also in any of their shops, within Canary Islands. 14 - Are there Gifts Cards available in Punt Roma? Yes, they are. |